At CenCal Mobile Storage, we are committed to safeguarding your privacy and providing clear, legally compliant rental policies. Please review this document carefully as it outlines your rights and responsibilities as a renter and our terms for providing services.
Privacy Policy
Information We Collect
1. Personal Information:
• Name, address, phone number, and email when you request services, submit forms, or contact us.
2. Payment Information:
• Securely processed payment details used for transactions, including rental fees and deposits.
3. Usage Data:
• Information about your website activity, such as IP addresses, browser type, and pages viewed.
How We Use Your Information
• To process rental agreements, deliveries, and pickups.
• To send updates, billing reminders, and promotional offers (if you’ve opted in).
• To improve our website and customer experience.
Data Sharing and Protection
• Service Providers: We may share your data with third-party vendors (e.g., payment processors) to complete transactions.
• Legal Requirements: Your information may be disclosed if required by law or to protect our rights.
• Data Security: All sensitive information is encrypted and stored securely. We use industry-standard measures to prevent unauthorized access.
Your Rights
• You may request access to, updates for, or deletion of your personal data by contacting us.
• You can opt out of marketing communications at any time.
Cookies and Tracking
• Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.
Rental Policies
General Terms
1. Eligibility:
• You must be 18 years or older and legally capable of entering into a contract to rent from CenCal Mobile Storage.
2. Rental Agreement:
• A signed rental agreement is required before delivery. This document outlines the full terms and conditions specific to your rental.
Rental Period and Extensions
1. Initial Period:
• Rentals are billed monthly, with the first payment due before delivery.
2. Extensions:
• You may extend your rental period upon request, subject to unit availability and additional charges.
Delivery, Placement, and Pickup
1. Delivery and Placement:
• Units will be delivered to your specified location. The renter is responsible for ensuring the site is accessible and level.
2. Pickup:
• Pickup requests must be made at least 7 business days in advance.
3. Failed Delivery or Pickup:
• If the location is inaccessible, additional fees may apply for rescheduling.
Fees and Payments
1. Rental Fees:
• Rates depend on the unit size and rental duration. Full payment is required before delivery.
2. Security Deposit:
• A refundable security deposit is required. It will be returned after the unit is inspected and cleared for damages or cleaning fees.
3. Late Payments:
• A late fee of [X]% of the monthly rental fee will apply to overdue payments. If payments are not received within 30 days, your account may be sent to collections.
Prohibited Use and Contents
1. Prohibited Items:
• The following are not allowed in storage units:
• Hazardous materials, flammable liquids, explosives, or chemicals.
• Illegal items or substances.
• Perishable goods or items that may attract pests.
2. Compliance:
• The renter is responsible for ensuring compliance with all local, state, and federal laws regarding storage.
Damage and Liability
1. Customer Responsibility:
• You are responsible for any damage to the unit caused during the rental period. Repair costs will be deducted from your deposit or billed separately.
2. CenCal Mobile Storage Liability:
• CenCal Mobile Storage is not liable for damage, theft, or loss of items stored in the unit. Renters are encouraged to obtain insurance for their belongings.
Cancellation and Refund Policy
1. Cancellation:
• Cancellations made at least 7 days before the delivery date are eligible for a full refund. Cancellations after this period may be subject to a cancellation fee.
2. Refunds:
• Refunds for unused rental periods are not guaranteed and are subject to management approval.
Unit Return Condition
• Units must be empty, clean, and free from damage upon pickup. Cleaning or repair fees will apply if the unit is not returned in acceptable condition.
Legal Notices
1. Indemnification:
• By renting from CenCal Mobile Storage, you agree to indemnify and hold harmless CenCal Mobile Storage from any claims, damages, or liabilities arising from your use of the unit.
2. Force Majeure:
• CenCal Mobile Storage is not liable for delays or failure to provide services due to events beyond our control, such as natural disasters or government restrictions.
3. Governing Law:
• This agreement is governed by the laws of the state of California. Any disputes will be resolved in the jurisdiction of [Insert County], California.
Contact Information
If you have questions about our Privacy or Rental Policies, please contact us:
CenCal Mobile Storage